If it is a long case, at this stage you may want to read only the first few and last paragraphs. As you will be using case studies in many of the courses over the next four years, it is important that you get off to a good start by learning the proper way to approach and complete them.
A case study is a description of an actual administrative situation involving a decision to be made or a problem to be solved.
Such an approach should be validated and may be integrated into a decision support system. Most case studies are written in such a way that the reader takes the place of the manager whose responsibility is to make decisions to help solve the problem.
Before the class discussion: Refine the objectives if you need to. The Goals of Evaluation The generic goal of most evaluations is to provide "useful feedback" to a variety of audiences including sponsors, donors, client-groups, administrators, staff, and other relevant constituencies.
Take your time, make notes, and keep focussed on your objectives. In our opinion this study can constitute a first step for proposing a methodological approach to select an appropriate MCDA method to a specific decision making situation.
Better perhaps is a definition that emphasizes the information-processing and feedback functions of evaluation. Most often, feedback is perceived as "useful" if it aids in decision-making. But the relationship between an evaluation and its impact is not a simple one -- studies that seem critical sometimes fail to influence short-term decisions, and studies that initially seem to have no influence can have a delayed impact when more congenial conditions arise.
In almost all case studies, a decision must be made, although that decision might be to leave the situation as it is and do nothing. Review the case subtitles to see what areas are covered in more depth.
However, the first step is simply brainstorming an initial list of candidate criteria. Recent experimental studies in psychology and behaviour have revealed, on the one hand, that the human thinking is not to be modelled by logical rules and calculations, and, on the other hand, that the response mode affects the preference formation as well as the use of compensatory or noncompensatory strategies.
What type of evaluation is feasible? Read the reading assignments if any Use the Short Cycle Process to familiarize yourself with the case. Therefore, a good approach involves: Insist that they are clearly stated. As the term suggests, they emphasize the central importance of the evaluation participants, especially clients and users of the program or technology.
The latter definition emphasizes acquiring and assessing information rather than assessing worth or merit because all evaluation work involves collecting and sifting through data, making judgements about the validity of the information and of inferences we derive from it, whether or not an assessment of worth or merit results.
The purpose here is to thoroughly understand the situation and the decisions that will need to be made.
However, the up-front investment pays off in streamlined decision making, for two principal reasons: When you are doing the detailed reading of the case study, look for the following sections: Formative evaluation includes several evaluation types: It would also be legitimate to include the Logical Framework or "Logframe" model developed at U.
What was the effectiveness of the program or technology?
Who is the decision maker in this case, and what is their position and responsibilities? Pay close attention to assumptions.
One of the key reasons for structuring objectives is to build common understanding and improve communication. Defining the issue s. Four major groups of evaluation strategies are discussed here.
There is no inherent incompatibility between these broad strategies -- each of them brings something valuable to the evaluation table. Finally, a fourth class of strategies is termed participant-oriented models.
Despite this, there is broad consensus that the major goal of evaluation should be to influence decision-making or policy formulation through the provision of empirically-driven feedback.
There are a number of things to consider in selecting or designing good criteria which we cover in the next section. Two management-oriented systems models were originated by evaluators: For maximum effectiveness, it is essential that you do all three components.process evaluation investigates the process of delivering the program or technology, including alternative delivery procedures Summative evaluation can also be subdivided: outcome evaluations investigate whether the program or technology caused demonstrable effects on specifically defined target outcomes.
Chapter Competitive Negotiation: Evaluation Criteria Summary of ownership, including transportation costs, and life-cycle costs (installation, operation, maintenance, security and disposal).
criteria that should be included in. What is a Case Study?
Often you can set up a simple table with key decision criteria as columns and alternatives as rows, and write this section based on the table. Each alternative must be compared to each criteria and its suitability ranked in some way, such as met/not met, or in relation to the other alternatives, such as better than, or.
Alternatives evaluation criteria The qualitative and quantitative criteria were used. Qualitatively, satisfaction of each market segment would be the ultimate success point for the Swatch Group.
x Designing an Effective Pay for Performance Compensation System Purpose (Including a sample of issues and/or options) 1. Is the agency ready for pay for performance? xii Designing an Effective Pay for Performance Compensation System Executive Summary. AN ECONOMIC EVALUATION OF ALTERNATIVE SOURCES OF TAX REVENUE FOR THE STATE OF TEXAS George R.
Zodrow Rice University. Criteria for Evaluating the Texas State Tax System 9 Efficiency 10 Equity 16 including changing nexus rules and imposing consolidation requirements.Download